FAQ

Q: How are prices calculated?

A: There are several factors involved when it comes to product pricing. Time, supplies, types of glass used, number of pieces, whether or not the piece requires painting, etc. We try to price each piece as fairly as possible!

Q: What if my item arrives damaged?

A: If your piece arrives damaged, please contact me within 48 hours of the time of delivery. We will happily discuss different solutions to help resolve the matter

Q: Do you accept returns/refunds?

A: Sorry, we do not. Due to the nature of the craft and the expenses involved in producing each piece, we are unable to offer refunds/returns. All sales are final.

Q: Do you ship internationally?

A: Yes, we do offer international shipping. Please be mindful of the import and tariff fees that may be involved in your country. You may be required to pay an additional fee in duty upon customs clearance in your country. If you do not see your country listed as an international shipping option, please reach out to us first and we will look to add it to the list. 

Q: Do you take commissions?

A: We do not take commissions at this time. However, if there is something you would be interested in seeing, please send us a message on Instagram or TikTok and we will get back to you about it! There are so many things we would like to do in the future and would be happy to hear your ideas!